Terms of Service

1. Acceptance of These Terms

These Terms of Service (“Terms”) govern your access to and use of the najverlox website and related pages (the “Site”). By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site.

The Site is intended for individuals who are at least 16 years old. If you are under 16, you may use the Site only with the involvement and supervision of a parent or legal guardian.

2. Educational Purpose and Niche-Specific Disclaimers

najverlox is an educational and training resource focused on pet-related merchandise retail, customer service routines, product presentation standards, and sales fundamentals. The Site is designed to explain course scope, provide informational content about the training, and allow visitors to register interest or contact us.

The course content is general in nature and reflects common retail practices such as needs discovery, planogram-friendly display maintenance, shelf-edge clarity, product comparison language, and complaint handling. It is not a substitute for local legal advice, veterinary guidance, or professional compliance review for your specific business.

We do not sell pet products, do not ship merchandise, and do not process payments through this Site. Any references to product categories (for example: leashes, collars, toys, grooming tools, bowls, harnesses, or training accessories) are used solely as training examples.

• No guarantees: We do not promise specific outcomes such as revenue increases, conversion rates, or customer satisfaction scores. Results vary by store context and implementation.
• No medical claims: The training does not provide veterinary diagnosis or treatment advice and does not make claims about pet health outcomes.
• Compliance boundaries: Where compliance is discussed (for example, consumer protection and claims substantiation), it is for general awareness and should be validated against local rules and your internal policies.

3. Description of the Site and Services

The Site provides information about the najverlox course and offers forms that allow you to: (a) register interest in the course, and (b) send questions or requests for additional details. We may update, improve, or change the content, structure, and availability of the Site at any time.

The Site is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, specific response times, or that all content will be current at all times. We may suspend or discontinue any part of the Site if needed for security, maintenance, or operational reasons.

4. Acceptable Use

You agree to use the Site lawfully and in a way that does not interfere with its normal operation. In particular, you agree not to:

• Attempt to gain unauthorised access to any systems, accounts, or data connected to the Site.
• Probe, scan, or test the vulnerability of the Site or bypass any security measures.
• Use automated tools (including scraping, crawling, or harvesting) that place an unreasonable load on the Site.
• Submit false, misleading, or impersonated information through any form.
• Transmit malware, spyware, or other harmful code, or use the Site for phishing or similar abusive practices.
• Use the Site in a way that violates applicable sanctions, export restrictions, or other legal limitations in your jurisdiction.
• Send spam or repeated messages that are unrelated to the educational purpose of the course.

If we reasonably believe that your use violates these Terms, we may restrict access to the Site and take other steps appropriate to protect users and the integrity of our systems.

5. Intellectual Property

The Site and its content, including text, design, layout, and branding, are owned by or licensed to Najverlox Education s.r.o. and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to view and use the Site for your personal or internal business evaluation purposes.

You may not copy, reproduce, distribute, publicly display, create derivative works from, or otherwise exploit the Site content without our prior written permission, except where such use is permitted by applicable law.

6. Third-Party Services and Links

The Site may reference third-party services in the context of cookies, advertising measurement, or user preferences. We are not responsible for third-party websites, their content, or their privacy practices. If you visit a third-party site, your relationship is with that third party and their terms and policies apply.

7. Disclaimer of Warranties

To the fullest extent permitted by law, we disclaim all warranties and representations, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the Site will be error-free, secure, or available at all times. Training examples and educational guidance are provided for general learning and do not replace store-specific procedures, supplier documentation, or local legal requirements.

8. Limitation of Liability

To the maximum extent permitted by law, Najverlox Education s.r.o. and its directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption arising from or related to your use of the Site.

To the extent any liability is not lawfully excluded, our total liability for claims arising out of or relating to the Site will be limited to the greater of: (a) the amount you paid to us in the 12 months before the event giving rise to the claim, or (b) €100.

Some jurisdictions do not allow certain limitations of liability. In that case, the limitations apply to the fullest extent permitted in your jurisdiction.

9. Indemnification

You agree to indemnify and hold harmless Najverlox Education s.r.o. from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Site, (b) your submissions through Site forms, or (c) your breach of these Terms or applicable laws.

10. Force Majeure

We will not be liable for any delay or failure to perform resulting from events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, pandemics, internet or telecommunications outages, cyberattacks, or failures of hosting or cloud infrastructure providers.

11. International Use

The Site is operated from Czechia. We make no representation that the Site content is appropriate or available for use in every location. You are responsible for compliance with local laws that apply to your access and use of the Site.

12. Governing Law

These Terms are governed by the laws of the Czech Republic, without regard to conflict of law principles. Where you are a consumer in the European Union, you may also benefit from mandatory consumer protections in your country of residence.

Any disputes arising out of or relating to these Terms or the Site will be submitted to the competent courts in the Czech Republic, unless mandatory law requires otherwise.

13. Dispute Resolution

Before starting formal proceedings, you agree to contact us and provide a brief written description of the issue and the requested resolution. We will attempt to address the matter within 30 days. This informal step is intended to resolve issues efficiently and avoid unnecessary escalation.

Nothing in this section limits either party’s right to seek urgent injunctive or equitable relief where appropriate.

14. Termination

We may suspend or terminate your access to the Site if we reasonably believe you have violated these Terms, created security risk, or engaged in abusive or unlawful activity. The following sections will survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Najverlox Education s.r.o. regarding your use of the Site.

17. Assignment

We may assign or transfer these Terms as part of a merger, acquisition, corporate reorganisation, or sale of assets. You may not assign or transfer these Terms without our prior written consent.

18. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing and signed by an authorised representative to be effective.

19. Modifications to These Terms

We may update these Terms from time to time. Changes become effective 14 days after they are posted on this page, unless a change is required by law or relates to security matters, in which case it may take effect immediately. The “Last Updated” date at the top indicates when these Terms were most recently revised.

20. Electronic Communications

By using the Site and submitting forms, you agree that communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Where legally recognised, electronic signatures and confirmations are binding under applicable e-commerce and electronic communications laws.

21. Contact

If you have questions about these Terms, contact us:

• Legal entity: Najverlox Education s.r.o.
• Address: Revoluční 1381, Poděbrady III, 290 01 Poděbrady, Czechia
• Email: [email protected]
• Phone: +420 325 611 482
• Company ID: 028995911